Body language accounts for more than two thirds of the impact you make on your prospects and clients in face-to-face communication. In making a first impression, it is considered ten times more powerful than what you say.
Learn to enhance your own body language as well as how to understand the hidden messages sent by your prospects and clients. Discover how your appearance, posture, gestures, facial expression, eye contact, voice, touch, and even smell impact your ability to sell successfully.
The presentation style is educomedy; a mix of academic research and humor designed to motivate and educate.
In “Nonverbal Communication: The Hidden Message,” Bill Acheson examines how professionals deal with each other on a day-to-day basis and the impact that understanding nonverbal communication can have on enhancing their effectiveness. Bill also offers a version of the keynote address “Nonverbal Communication: The Hidden Message” that is tailored specificallyto sales professionals.
Nonverbal communication accounts for two-thirds of the impact you make on other professionals in face-to-face communication. First impressions are critical, and include elements such as:
- Keeping high levels of eye contact.
- Never be the first to break eye contact, but when you do, look away rather than down.
- Avoid “average” vocal patterns. Speak with more volume and a bit faster or with less volume and a bit slower than average.
- Use a defined, broad pitch range and stress key words for effect.
- Use vocal pauses strategically to create an impression of confidence.
In this presentation you will acquire skills to read other people that you’ll put into practice before you leave the room. You’ll also learn how to project yourself more effectively by managing your use of time, space, appearance, posture, gesture, facial expression, eye contact, voice patterns, and touch.
